Frequently Asked Questions
Frequently asked questions
Standard projects: 5 - 14 business days
Rush service: Same day if morning drop-off
Complex designs: 5 - 14 business days
The main dependency for finishing your project is whether the materials are in store, if you need a rush service speak to our staff and they can provide you with what's available to meet your needs
We use quality materials including acid-free matboards and ph treated backing to prevent yellowing.
Different glazing options are also available from standard framer's glass to museum grade (protects from UV damage)
For artworks - you can use a matboard to add space between glazing and artpiece this makes sure the paint does not stick or touch the glazing.
Our staff will recommend what goes best with your piece and needs.
Glazing is recommended for pieces using media such as ink, watercolour, pencil, pastel charcoal on paper where it provides protection to paper from damage from moisture and dust.
It is not recommended for canvas, textured acrylic / impasto art and new oil paintings.
Read more in our Glazing or Artworks